Drive conversions with real-time customer engagement
Engage shoppers instantly across SMS, voice, email, and mobile channels from first click to final delivery—with fast, reliable communication that boosts sales and loyalty.
Missed messages mean missed sales
In e-commerce, every delay or disconnect can cost a conversion. Without real-time, unified communication, businesses struggle to engage, convert, and retain customers.
•Abandoned carts without follow-up
Customers leave without completing purchases—and never return due to lack of timely reminders.
•Delayed order & delivery updates
Late or missing notifications create uncertainty and erode customer trust.
•Fragmented customer engagement
Disconnected messaging leads to inconsistent experiences and missed opportunities to retain.
Powering every customer touchpoint
Ruach helps e-commerce businesses deliver fast, personalized, and reliable communication across the entire customer journey—turning interactions into conversions.
•Real-time customer engagement
Reach customers instantly with personalized messages that drive action, whether it’s completing a purchase or tracking an order.
•Automated conversion flows
Trigger messages based on customer behavior—from abandoned carts to post-purchase follow-ups.
•Global reach, local delivery
Engage customers worldwide with reliable messaging and voice infrastructure optimized for delivery and speed.
Everything you need to power customer engagement
From acquisition to retention, Ruach provides the infrastructure to communicate with customers at every stage of the buying journey.
SMS API for instant customer updates
Send order confirmations, delivery updates, and promotional messages instantly with high open and delivery rates.
Voice API for proactive customer communication
Deliver automated calls for order verification, delivery coordination, and customer support.
Email API for transactional & marketing messages
Send receipts, shipping updates, promotions, and re-engagement campaigns with speed and reliability.
USSD & mobile VAS for wider reach
Enable shopping and order tracking on any device, even without internet access.
Short codes for promotions & engagement
Run campaigns, collect responses, and drive engagement with easy-to-use short codes.
SIP trunking for customer support teams
Equip support teams with scalable, cost-efficient voice infrastructure to handle inquiries seamlessly.
Global carrier connectivity
Ensure fast and reliable communication delivery across regions with direct carrier integrations.
Crafted for every stage of the customer journey
•Abandoned cart recovery
Recover lost sales with automated updates, reminders and personalized follow-ups that bring customers back.
•Order confirmations & notifications
Keep customers informed instantly with confirmations, shipping updates, and delivery alerts.
•Delivery coordination & updates
Ensure smooth last-mile delivery with real-time communication between customers and logistics teams.
•Promotions & campaign messaging
Drive sales with targeted campaigns, flash sales, and personalized offers across multiple channels.
•Customer support & engagement
Provide fast, reliable support with messaging and voice solutions that scale with demand.
Infrastructure you can rely on
Powering communication for regulated, high-volume sectors
1B+
Minutes/messages routed annually
99.99%
Platform uptime SLA
30+
Direct telco interconnects
<2s
Median OTP delivery
Build on Africa’s telecom backbone
Launch messaging, voice, and USSD services nationwide with a single integration.
Get started