Deliver timely, secure communication for better patient care
Connect with patients instantly across messaging, voice, and email—improving outcomes, reducing no-shows, and ensuring critical information reaches the right people at the right time.
Delays in communication can delay care
In healthcare, missed messages and slow communication don’t just frustrate—they impact patient outcomes. Disconnected systems make it harder to deliver timely, coordinated care.
•Missed appointments & no-shows
Patients forget or miss appointments due to lack of timely reminders and follow-ups.
•Delayed critical notifications
Lab results, prescription updates, and urgent alerts don’t reach patients quickly enough.
•Fragmented patient communication
Multiple systems create inconsistent communication across departments and touchpoints.
Consider every patient interaction
Ruach enables healthcare providers to deliver fast, secure, and reliable communication across the patient journey, from appointment scheduling to follow-up care.
•Omnichannel patient engagement
Reach patients via SMS, voice, email, USSD, and short codes—ensuring accessibility for every demographic.
•Automated care communication
Trigger reminders, follow-ups, and alerts automatically based on patient activity and schedules.
•Secure & reliable infrastructure
Ensure sensitive information is delivered safely with infrastructure built for privacy, reliability, and compliance.
We provide all you need to power patient communication
From appointment reminders to critical alerts, Ruach provides the tools to support efficient, patient-centered communication.
SMS API for appointments & alerts
Send reminders, test results, and health alerts instantly with high delivery and open rates.
Voice API for patient communication
Enable appointment confirmations, automated calls, and support lines with reliable voice infrastructure.
Email API for detailed health updates
Deliver reports, prescriptions, and follow-up care instructions securely and efficiently.
USSD & mobile VAS for inclusive access
Provide healthcare services and updates on any device, ensuring accessibility without internet dependency.
Short codes for patient interactions
Allow patients to easily confirm appointments, access services, and receive updates via simple short codes.
SIP trunking for healthcare operations
Support call centers and internal communication with scalable, high-quality voice systems.
Global carrier connectivity
Ensure reliable delivery of messages and calls across regions with optimized routing and carrier partnerships.
Designed to enhance patient care experience
•Appointment reminders & confirmations
Reduce no-shows with timely reminders and easy confirmation options.
•Lab results & patient notifications
Deliver critical health updates quickly and securely to patients.
•Prescription & medication alerts
Send reminders and updates to help patients stay on track with treatments.
•Telehealth & remote patient communication
Enable seamless communication between providers and patients beyond physical locations.
•Patient support & inquiry management
Provide fast, reliable support through messaging and voice channels.
Infrastructure you can rely on
Powering communication for regulated, high-volume sectors
1B+
Minutes/messages routed annually
99.99%
Platform uptime SLA
30+
Direct telco interconnects
<2s
Median OTP delivery
Build on Africa’s telecom backbone
Launch messaging, voice, and USSD services nationwide with a single integration.
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